If you’ve got questions about AppData, you’ve come to the right place.
Don't see your question answered below? Email us or call customer support at 415-230-2558 for more information.
Q. Where do you get your data from?
A. Facebook data is gathered via API directly from Facebook. iOS and Android data is gathered from the App Store and Google Play store.
Q. How often is your data updated?
A. Data is updated once per day.
Q. How do I see an app’s history beyond 30 days?
A. Pro and Custom AppData users have access to a wealth of historical data. Make sure you’re logged in, then search for a specific Application Profile using the search bar on the homepage. Scroll down to the Traffic Trends section and click on the Choose a Date Range field. You can select data for the previous month, the entire year, or specify a custom date range.
Q. What range does your data span?
A. Our data spans from October 2008 to today.
Q. Can I reference or link to your data?
A. We’re always happy to consider requests from analysts and journalists. Please contact us with your specific request.
Q. Can you run a custom report for me?
A. Custom clients can request custom reports as part of their annual subscription package. Custom clients can purchase reports on an individual basis. Contact us for more information.
Q. My app is missing. How can I get it added?
A. Go to the Add Your App page and submit your application ID. We’ll get it added in no time.
Q. How can I associate a different developer with my app?
A. Contact us with the correct developer name, and we’ll update the record.
Q. How can I sign up for AppData?
A. Please visit our Pricing Page to get started.